06 Sep
|
Bright Learning Centre
|
Chandigarh
06 Sep
Bright Learning Centre
Chandigarh
Role Summary:
This is a full-time remote role focused on handling student enquiries, supporting the enrolment process, and ensuring consistent follow-ups to convert enquiries into confirmed registrations. The role is structured, process-driven, and target-oriented, with clear systems and support provided.
Key Responsibilities
- Provide accurate information about courses, schedules, fees, and eligibility.
- Follow a structured follow-up process to convert enquiries into enrolments.
- Understand learner needs and recommend suitable courses.
- Maintain accurate CRM records including enquiry status and call notes.
- Book regular appointments with course advisors.
- Closing sales by addressing questions and objections professionally and securing bookings confidently.
- Coordinate with admin and marketing teams for smooth enrolment and onboarding.
- Track daily calls, follow-ups, and enrolment outcomes.
Skills Required
- Confident spoken English and clear written communication.
- Comfortable handling phone calls and learner queries.
- Ability to follow scripts, processes, and CRM rules strictly.
- Basic objection handling and persuasion skills.
- Organised, disciplined, and reliable in a remote setup.
Experience & Qualifications
- Prior experience in customer support, admissions, telecalling, or inside sales preferred.
- Education or training sector experience is an advantage but not required.
- CRM experience (Zoho preferred) is a plus.
- No degree requirement - skills and attitude matter more.
Pay: ₹15,000.00 - ₹25,000.00 per month
Advantages:
- Paid time off
- Work from home
Application Question(s):
- Are you available to work UK shift, Monday to Saturday 15.30 - 23.30 IST?
Language:
- Fluent English (required)
📌 Admissions Support Executive (Chandigarh)
🏢 Bright Learning Centre
📍 Chandigarh