JOB DESCRIPTION
- Greet clients and visitors courteously and professionally
- Schedule and manage appointments for consultants and clients
- Collect and organize client documents and forward them to relevant departments
- Maintain client records and update databases accurately
- Provide basic information about immigration services (visa categories, documentation process, timelines, etc.)
- Manage front office operations including cleanliness and organization
- Bachelor’s degree or diploma (preferred)
- Proven experience as a receptionist or front desk executive (immigration/consultancy experience is an advantage)
- Excellent verbal and written communication skills