Collections - Retail Unsecured Flows

Collection Officer

Location: N-KAR, Karnal
- 1) Job Purpose: _Write the purpose for which the job exists (in 2-3 lines)_ (Max 1325 Characters)

To manage the collections process for a set of delinquent accounts within a location, working with non-performing defaulting borrowers to create optimum recovery solutions.
- 2) Dimensions:
Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.

Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter

Collections Resolutions - Ensure recovery of overdue monies in various buckets as per targets and expectations rolled out by Central Strategy Team

Negotiation skills - Direct interaction with Overdue Customers and maximize collections basis underlying bucket-level collections philosophy
- 3) Job Context & Major Challenges:
- Write the specific aspects of the job that provide a challenge (internal and external)



to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)
- Organization Context

Aditya Birla Finance Limited (ABFL) is a lending subsidiary of Aditya Birla Capital Limited. ABFL is registered with RBI as a Systematically Key Non-Deposit accepting Non-Banking Finance Company (NBFC). ABFL is one of the top private diversified NBFCs in India. As of 31-Dec’20, ABFL has a pan-India presence with 91 branches and a lending book of Rs. 45,560 Crores.

ABFL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans

📌 Collection Officer (Karnal)
🏢 Aditya Birla Capital
📍 Karnal