Duties and Responsibilities

Sales & Business Development:
- Identify and develop new business opportunities from the Mumbai region.
- Meet and exceed monthly/quarterly sales targets for leisure, MICE (Meetings, Incentives, Conferences, and Events), and group bookings.
- Maintain robust relationships with travel agents, corporates, event planners, and other B2B partners.
- Prepare and deliver sales presentations to potential clients.

Client Coordination & Support:
- Act as a point of contact for all client queries from the Mumbai office.
- Coordinate between clients and Lonavala resort team to ensure smooth pre-arrival and post-arrival processes.
- Follow up on client feedback and resolve issues to ensure high satisfaction and retention.

Administrative & Reporting:
- Maintain and update CRM/database for leads, follow-ups, and conversions.
- Prepare sales reports, forecasts, and performance metrics regularly.




- Coordinate with the marketing team for promotional events and campaigns.

Event & Group Booking Coordination:
- Assist in planning and execution of corporate events, weddings, and group outings at the resort.
- Liaise with operations and reservations teams at the resort to ensure seamless coordination.

Job Expectations:
Education:
- Graduate in Hospitality, Business Administration, Sales, or a related field. MBA preferred but not mandatory.

Experience:
- 2-5 years of experience in hospitality, travel, or event sales roles.
- Prior experience in a resort, hotel, or travel agency is a plus.

Minimum Qualification: Bachelor's and Masters degree in Hotel Management or related field like Business Administartion and Sales.

Minimum Job Experience: 2 - 5 yrs

Reporting to: Deputy General Manager
- Marketing

Travel: Yes

📌 Sales, Sales Coordinator (Dadar)
🏢 Della Group
📍 Dadar