06 Sep
|
Taglynk
|
Bengaluru
About the Role
We are looking for a Retention Manager - Product Growth on behalf of our client—a high-growth, Series C consumer-tech company. This role sits at the intersection of Product, Growth, CRM, and Data . You will lead the strategy to drive user repeat rates, increase transaction frequency, reactivate dormant cohorts, and improve overall customer lifetime value (LTV) through data-driven experimentation and product-led interventions.
What You Will Own
- Retention Strategy: Define and execute the end-to-end retention roadmap across new, active, dormant, and high-value user cohorts.
- Product-Led Retention: Design interventions like loyalty programs, subscriptions, pricing/discount levers, and personalized experiences.
- Data & Cohort Insights: Analyze user funnels, behavior, and repeat patterns to isolate root causes of drop-offs.
- Experimentation Pipeline: Run continuous A/B tests to validate retention hypotheses and track incremental metrics.
- Cross-Functional Execution: Collaborate closely with Product, CRM, Data, Design,
and Business teams to move initiatives from PRD to launch.
What We’re Looking For
- 5–8 years of experience in product growth, user retention, lifecycle marketing, or consumer internet roles.
- Robust Analytical Capability: Hands-on expertise with SQL, cohort analysis, LTV modeling, and product analytics tools (Mixpanel, Metabase, Superset, or equivalent).
- Growth Mindset: Deep understanding of product-led retention mechanisms combined with CRM communications.
- A/B Testing Rigor: Proven track record of running end-to-end experimentation frameworks.
- Strong bias for action with the ability to navigate ambiguity independently.
Key Metrics You’ll Drive
- Repeat Transaction Rate & Frequency
- User Reactivation Rates
- Incremental Lifetime Value (LTV) & Retention Rate
Interested? DM us or send your CV to apply directly through Taglynk
📌 Retention Manager (Bengaluru)
🏢 Taglynk
📍 Bengaluru