Key Responsibilities

System Performance Monitoring & Issue Resolution

• Monitor day-to-day performance of the entire distributed solar fleet using Freyr’s Fleet View platform, identifying anomalies, generation shortfalls, and degradation trends.

• Triage and escalate system performance issues to the relevant internal teams (installation, procurement, field service) and track them through to resolution.

• Establish and maintain performance benchmarks and alert thresholds across the fleet to enable proactive issue detection.

Data Analysis & Insights

• Conduct deep-dive analysis on system performance data to identify patterns, root causes of underperformance, and opportunities for improvement.

• Build dashboards, reports, and periodic fleet health scorecards to keep stakeholders informed on key generation and performance metrics.

• Translate data findings into concrete recommendations for Freyr’s procurement, design, and installation teams to improve future system performance.

Cross-Functional Collaboration





• Partner with the Product Development team to define feature requirements, test enhancements, and provide user feedback for the Fleet View platform.

• Collaborate with the Customer Experience team to close the loop on customer complaints related to system performance, ensuring timely communication and resolution.

• Work with field operations to validate data insights against ground-level observations.

Continuous Improvement & Customer Impact

• Identify systemic improvement areas across the solar value chain (procurement, design, installation, maintenance) that directly impact customer experience and energy yield.

• Drive adoption of data-driven decision-making within the CX function to elevate overall service quality.

Requirements

Qualifications & Skills

• 2–4 years of experience in data analytics, performance monitoring, or a related analytical role.

• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP/INDEX-MATCH, conditional format

📌 Solar Fleet Performance Analyst (Hyderabad)
🏢 Freyr Energy
📍 Hyderabad