HIRING | INTERNATIONAL VOICE PROCESS

Location: Hitech City, Hyderabad

Process: International Voice - Inbound

Experience: Minimum 1 Year in International Voice Process

CTC: ₹2.5 LPA - ₹4.5 LPA + Performance Incentives

Transport: 2-Way Transport Provided

Working Days: 5 Days Working + 2 Rotational Week Offs

Shifts: Rotational / Night Shifts

Work Mode: Work From Office

Job Type: Full-Time, Permanent
ROLE & RESPONSIBILITIES
- Handle inbound customer calls and assist customers with their queries.
- Listen to customer concerns and provide appropriate solutions.
- Resolve customer issues efficiently and maintain customer satisfaction.
- Provide clear information about products, services, plans, pricing, and policies.
- Meet performance targets such as AHT, CSAT, quality, and productivity.
- Provide basic technical support and troubleshoot customer issues when required.
- Follow company quality and process guidelines.
ELIGIBILITY





Minimum 1 year of experience in International Voice Process

Excellent English communication skills

Comfortable working in rotational/night shifts

Comfortable working from office

Immediate joiners only

Graduation is not required

❌ Freshers are not eligible

❌ Domestic voice experience is not eligible

❌ AR Callers / Healthcare profiles are not eligible
SELECTION PROCESS

1 HR Screening

2 Versent Round

3 Operations Round
PERKS & ADVANTAGES

2-Way Transport
Performance-Based Incentives

Overtime Opportunities

5 Days Working + 2 Rotational Week Offs

Full-Time Permanent Employment
APPLY NOW

Immediate Hiring - Limited Openings

Pay: ₹250,000.00 - ₹460,000.00 per year

Benefits:
- Commuter assistance
- Health insurance
- Provident Fund

Work Location: In person

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