06 Sep
|
Smile Train
|
New Delhi
06 Sep
Smile Train
New Delhi
Organizational Overview
Smile Train is the world’s leading cleft focused organization. Our goal is to transform the lives of every person impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our patients with free, life-changing, comprehensive cleft treatment. Our sustainable model has allowed us to reach more than 2 million children in 90+ countries in the past 25 years, and we still feel like we’ve just started. We are truly changing the world one smile at a time
Make a Difference
As Smile Train’s Program Manager, the Program Manager serves as the primary point of contact and representative for Smile Train's programs within the assigned region, reporting to the Area Director – South Asia. The role is responsible for managing partner relationships and overseeing the implementation, quality, compliance, and continuous improvement of Smile Train's cleft treatment programs in alignment with country, regional, and global strategies. Working closely with partner hospitals, healthcare professionals, and internal teams,
the Program Manager strengthens programme quality, builds institutional capacity, and expands access to protected, comprehensive cleft care across India. The role requires frequent travel to partner locations, including remote areas, and plays a key role in improving healthcare outcomes for children born with cleft lip and palate.
Reports To
The Area Director – South Asia
Key Responsibilities
The Program Manager shall be responsible for the following:
(A) Relationship Management
- (1) Serve as the primary relationship manager for partner hospitals and treatment teams within the assigned area
- (2) Maintain regular communication with partners to support program implementation and ensure alignment with Smile Train policies and expectations.
- (3) Address partner inquiries, operational challenges, and patient-related concerns in a timely and solution-oriented manner.
- (4) Liaise with partners to gather required
📌 Program Manager, India (New Delhi)
🏢 Smile Train
📍 New Delhi