Operations

Pune, India
Onsite

Operations Manager | FinTech (Customer Service)

Lead with Impact. Drive Results. Shape the Future. Join our team today and unleash your full potential

About Us

Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.

We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and vision advantages, and the opportunity for high-potential career growth with a fast-growing company.

Our Core Values

Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues,



TEAM is more important than self, and create an atmosphere of mutual respect
Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal

Our Mission: To create conditions within which people can thrive

We are seeking a strategic and results-driven Operations Manager to lead and support the day-to-day execution of a FinTech campaign. This role is crucial in ensuring operational excellence, client satisfaction, and team performance within a fast-paced, compliance-driven environment.

You will be responsible for managing key operational workflows, supporting client initiatives, optimizing team efficiency, and ensuring the success

📌 Operations Manager | FinTech (Pune)
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