About Us

Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between cutting-edge IT products, solutions and Customer needs.

With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.

Our Passionate teams across business functions work in tandem with our Industry leading Technology partners to deliver hassle-free technology upgrades projects with time bound SLA’s.

We are seeking a dedicated and customer-focused IT HelpDesk Engineer to provide first-level technical support across our organization. The ideal candidate will be responsible for diagnosing, troubleshooting, and resolving hardware, software, network, and unified communication issues to ensure uninterrupted business operations. This role requires strong problem-solving skills, effective communication, and the ability to work in a fast-paced, global environment while supporting both on-site and remote users.





The IT HelpDesk Engineer will play a critical role in system deployments, outage management, conference room and AV support, asset preservation, and collaboration with Tier 2 and Tier 3 support teams. Rotational on-call and occasional weekend support will be required to maintain high service availability.

Requirements

Job Responsibilities:

Assist end-users in resolving computer hardware, software, and application problems with the following operating systems: Windows XP, 7, 10.
Experience with Office Suite 2003-2016 in both installation and Support.
Experience with Office Communicator and/or Unified Communications installation.
Install and configure new PC systems using Symantec Ghost, including software configuration for network access and software application installation and configuration.
Repair and troubleshoot PC related hardware, software, and network issues.
Build software images for laptops and desktops
Printer support – works with our m

📌 IT HelpDesk Engineer (Bengaluru)
🏢 Power Bridge
📍 Bengaluru