SAP EAM + Utilities.

Job Summary

Serve as a functional lead for SAP solutions in a hybrid work model, focusing on service execution workbench, work management, field service management, service contracts, energy data management, device management and billing while applying generative AI techniques to streamline business processes and provide data driven insights for utilities and related industries.

The EAM Resource(s) Should Have The Following Skillset

Extensive EAM experience managing the E2E process and integration with third-party applications like GIS/ESRI Collector, Workforce, Field Maps, Survey123, Outage Management System(Schneider ADMS).
Extensive experience working with SAP Service and Asset Manager (SSAM).
Extensive experience working with Sync4GEF with the ability to troubleshoot issues with the third-party applications.
Extensive experience working with the scheduling system like OverIT, Field Service Management(FSM).
Extensive experience working with Project systems and integration with EAM and Finance.




Extensive experience working with the Recent Construction Process, Engineering department for Capital Work, Utilities Transmission and Distribution, Substation Operations, Linear Asset Management, Compatible Units.

Typical profile will be of a candidate who has done multiple SAP S/4HANA implementations and AMS projects with 8-15 years of experience.

Responsibilities
- Lead end to end functional design of SAP EAM processes to ensure compliant and efficient handling of complex customer and asset scenarios in utilities and similar industries. - Coordinate configuration of SAP customer care services to optimize customer interaction flows billing inquiries and service requests while improving overall satisfaction scores. - Drive definition and maintenance of SAP service contracts ensuring accurate terms pricing and lifecycle management that support predictable revenue recognition and regulatory alignment. - Oversee design of SAP work management processes

📌 SAP EAM Consultant (Chennai)
🏢 Cognizant
📍 Chennai