While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.

If working in an setting that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi
Role: Platform Engineer (Junior/Senior)
Experience Level: 1 to 6 Years
Work location: Remote (Base Location - Mumbai, Bangalore & Trivandrum) Please apply if you are comfortable with rotational shifts and can join immediately.

Role & Responsibilities:
- Work with a highly responsive, proactive team to provide support for maintaining system stability with minimal issues
- Thrive to consistently achieve service levels through focus, metrics, and capacity management
- Utilize Best practices/Tools for SLA reporting
- Minimize people dependency and move the projects to autopilot mode
- Have consistent and complete communication and collaboration with all partners





Daily Responsibilities:

Resolve Tier-1 level of incidents (as mentioned below) -
- Common L1 fixes may include System Restarts, Network Connectivity Checks, Model Resets, Data Flow Checks, Re-Processing Alerts
- Daily monitoring and report alerting metrics
- RCA and Resolution request review
- Runbook fixes for each incident
- Provide immediate resolution, monitoring and daily reporting
- Regularly verifying the the server environment
- Provide daily/weekly reports on system performance, incidents, and key metrics
- Schedule regular downtime for system updates or maintenance, ensuring minimal disruption to operations
- If the issue cannot be resolved via the run book, escalate to L2/L3 support for model or hardware security issues
- Adhering Service Level Agreements (SLAs) for response and resolution, prioritizing issues based on severity
- Check-in via email when the Park opens
- Check Real Time Overlay

📌 Platform Engineer (Bengaluru)
🏢 Quantiphi
📍 Bengaluru