Lead a team of Landside Specialists and Senior Specialists to deliver efficient, reliable, and cost-effective execution across the transport lifecycle.
Drive team performance, ensure operational excellence, and support continuous improvement and transformation initiatives while developing team capability and ensuring high engagement.
Key Responsibilities
Team Leadership & People Management
Lead, coach, and develop a team of Specialists and Senior Specialists to deliver against operational and performance targets
Drive a high-performance culture focused on accountability, ownership, and engagement
Manage workload allocation, capacity planning, and team productivity
Support onboarding, capability building, and skill development within the team
Operational Delivery & Execution Oversight
Oversee end-to-end landside execution across planning, booking, execution, and order closure (SAP TMS)
Ensure adherence to service levels, process standards, and operational controls
Monitor execution health, manage escalations, and ensure timely resolution of issues
Ensure high data accuracy,



system compliance, and billing readiness
Performance Management & Governance
Drive performance tracking across operational and financial KPIs (service delivery, cost, productivity)
Ensure reporting accuracy, visibility, and governance across the portfolio
Analyse trends, identify gaps, and implement corrective actions
Ensure adherence to governance frameworks, SOPs, and control mechanisms
Stakeholder Management
Act as key point of contact for regional/front office stakeholders and cross-functional teams
Build robust collaboration with Finance, Procurement, Customer Experience, and Area teams
Ensure vendor performance, compliance, and service delivery expectations are met
Manage escalations and drive stakeholder alignment on priorities
Continuous Improvement & Transformation
Drive process improvements, standardisation, and productivity initiatives within the team
Support and lead transformation, of

📌 Single Carrier Team Lead (Airoli)
🏢 A.P. Moller - Maersk
📍 Airoli