Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Title: Software Developer - D365 CE JD
Management Level: Individual Contributor
Job Summary
We are seeking a Dynamics 365 Customer Engagement (CE/CRM) Developer with robust hands‑on expertise in CRM customization, configuration, and integrations. The successful candidate will contribute to end‑to‑end implementations, system enhancements, and technical delivery across Sales, Service, and Marketing modules. This role involves plugin development, workflows, Power Automate flows, JavaScript, C#, .NET, and integration engineering.



The developer will collaborate with consultants, business analysts, and QA teams to deliver scalable, secure, and high‑quality CRM solutions.
What You Will Do
Technical Delivery & Development
Develop and customize Microsoft Dynamics 365 CE/CRM solutions using plugins, workflows, JavaScript, C#, and .NET.
Configure CRM entities, forms, views, dashboards, and security roles.
Participate in requirement analysis, fit/gap workshops, and technical reviews with peers and stakeholders.
Design and implement product enhancements, add‑on modules, and scalable CRM applications.
Prepare and maintain technical documentation, customizations, and best practices.
Perform unit testing, debugging, and performance optimization to ensure high‑quality delivery.
Integration & Data Management
Work with Dataverse and SQL Server for data management and migration activities.
Support integrations using APIs, web services, and Azure Logic

📌 Software Engineer (Bengaluru)
🏢 Caterpillar
📍 Bengaluru