Company Description
Royal Orchid & Regenta Hotels is a leading hotel brand in India, offering 5 and 4-star accommodations for discerning business and leisure travelers. With over 100 hotels and resorts in luxury, upper mid-market, and budget categories, the brand boasts 5900+ rooms and a strong loyalty member base. Listed on the Bombay & National Stock Exchanges, Royal Orchid is governed by an independent board of directors.
Role Description
This is a full-time on-site role as a Reservations Executive at Royal Orchid Hotels in Khandala. The Reservations Executive will be responsible for managing reservations, ensuring customer satisfaction, providing exceptional customer service, and driving sales through effective communication.
Qualifications
Excellent Communication and Customer Service skills
Strong ability to drive Customer Satisfaction
Experience in Reservations and Sales
Proven track record of meeting and exceeding revenue targets
Attention to detail and problem-solving skills
Ability to work well in a team setting
Previous experience in the hospitality industry preferred
Bachelor's degree in Hospitality Management or related field

📌 Front Office Duty Manager (Pune)
🏢 Royal Orchid Hotels
📍 Pune