Senior SAP Marketing Cloud Consultant

Experience: 10 to 15 Years (Mandatory)

Location: Whitefield, Bengaluru (Client Location)

Employment Type: Full-Time

Job Summary

We are looking for an experienced Senior SAP Marketing Cloud Consultant with 10 to 15 years of overall SAP experience and robust expertise in SAP Marketing Cloud and/or SAP Emarsys Customer Engagement. The ideal candidate should possess hands-on implementation experience in customer engagement, campaign management, customer segmentation, personalization, and marketing automation within the SAP CX landscape.

Key Responsibilities
- Lead end-to-end SAP Marketing Cloud implementation, rollout, enhancement, and support projects.
- Gather and analyze business requirements from marketing and business stakeholders.
- Design and configure customer segmentation, target groups, customer journeys, marketing campaigns, and lead management processes.
- Implement personalized marketing campaigns across email, SMS, push notifications, and social media channels.
- Integrate SAP Marketing Cloud with SAP S/4HANA, SAP Sales Cloud,



SAP Service Cloud, SAP Commerce Cloud, SAP Customer Data Cloud (CDC), and third-party systems.
- Configure marketing automation workflows, campaign execution, and performance monitoring.
- Develop analytics dashboards, campaign reports, and KPI tracking solutions.
- Support data migration, customer master data management, and data quality initiatives.
- Collaborate with Sales, CRM, Digital Commerce, and Analytics teams.
- Troubleshoot production issues and optimize solution performance.
- Mentor junior consultants and provide functional and technical guidance.
- Participate in solution architecture discussions, estimations, and pre-sales activities.

Mandatory Skills
- 10 to 15 years of overall SAP experience.
- Minimum 2-3 end-to-end SAP Marketing Cloud implementation projects.
- Strong expertise in:
- SAP Marketing Cloud
- SAP Emarsys (preferred)
- Customer Segmentation
- Target Groups
-

📌 Senior SAP CX Marketing Specialist (Bengaluru)
🏢 ITC Infotech
📍 Bengaluru