Knowledge of Property & Casualty Insurance (US P&C;) is mandatory
Preference if have claims processing knowledge
Ensure adherence to process guidelines as per agreed quality standard on all SOPs
Ensure that the assigned targets are achieved as per agreed SLA
Ensure adherence to Company Policies and Procedures
Proficient in understanding and validating the insurance related documents
Should be flexible to work in a 24/7 workplace
Responsibilities
Customer orientation
Customer service ability
Spoken English proficiency
Written English proficiency
Phone etiquette
Critical thinking and prioritization skills
Empathy and listening skills
Conversational ability
Qualifications
Graduate
📌 PnC || Claims || Executive || Work from office only (India)
🏢 EXL
📍 India
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