Lead Logistics Customer Experience and Operations Specialist (Chennai)

Lead Logistics Customer Experience and Operations Specialist (Chennai)

06 Sep
|
A.P. Moller - Maersk
|
Chennai

06 Sep

A.P. Moller - Maersk

Chennai

Acts as the owner of the job file and has responsibility for creating
and updating of shipping documents and Customer Invoices in the system.
Job Description
At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.
We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.
You will be Responsible for:
Should have documentation experience
Owns all SCM Operations activities under file management for the customers under purview.
Key Activities include: All file management activities post booking, Documentation, System Updates, Operational finance
Proactive communication with customer service in case of exceptions.




Supporting Customer Service in customer query resolution and exception handling.
Required Criteria:
Graduate of any bachelor's degree.
Fluent in English with good communication skills.
3-5 years of experience
Good in Excel & System Knowledge
Should be flexible for Rotational Shifts
Should be comfortable for 5 days Work from Office
What We Offer:
Impact: Be part of a team that directly contributes to global operations.
Chance: Unlock professional and personal growth through diverse career pathways.
Innovation: Work with a team that embraces technology and continuous improvement.
Global Exposure: Collaborate across geographies and cultures.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexua

📌 Lead Logistics Customer Experience and Operations Specialist (Chennai)
🏢 A.P. Moller - Maersk
📍 Chennai

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