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Business Descriptor
Sales, Distribution and Business Development plays a vital role in understanding and meeting customer needs by offering the right solutions through the right channels to the right customer segments. The team is responsible for implementing distribution strategy, driving the delivery of market leading personal banking customer experiences and thereby maximising customer satisfaction.
Role Purpose
To grow and nurture HSBC NR Premier relationships (the HNI segment of the PLB customer base) and achieve business targets as laid down and in accordance with the business plan. Manage clients with a portfolio between USD 0.5M to USD 1M. To facilitate a single point of contact for all Premier customers,



anticipate needs and provide required banking/financial advisory services. The jobholder to ensure that high quality customer service is provided to customers in line with Global Premier Service Standards. The jobholder should also have a detailed understanding of financial and banking products to deliver best outcomes to clients.

Principal Accountabilities: Key activities and decision making areas

Maximize profit and achievement of the growth of Premier clients portfolio
Achieve agreed financial targets by development of existing and current relationships
Build effective relationships with clients to retain and develop sustainable relationships

Complete regular reviews with clients to understand their current and long term needs and advise them on the products and services that help them achieve their goals
Effective use of tools and information to drive client service delivery and RBWM performance
Maintain a minimum standard of

📌 Vice President (India)
🏢 HSBC Global Services
📍 India