The People Team:
Our people are a key enabler of our business strategy; we need to attract, engage and retain people to ensure that we remain at the pioneering of the technology industry. We strive to be the best company to work for in our sector, with sustainably high engagement and outstanding results. We are passionate about conserving the best aspects of our culture and perpetuating what attracts people to join and remain at Arm, making life at Arm an exhilarating experience.
Job Overview:
This is excellent opportunity to become an expert across the entire People function for one of the world’s leading tech companies. The People Hub team at Arm provides the first level of support to employees and managers for all People related queries and processes. In this role you will work as part of a global team to ensure Arm employees receive excellent service when they raise a query or request assistance from the People team through our People Hub platform. Answering first line queries, supporting employees through their employment life cycle,
enabling employees to self-serve wherever possible are all key aspects to the role.
Responsibilities:
- Respond to all first line people queries, providing superb customer service through the Live Chat and cases
- Triage and direct non routine or sophisticated queries to the appropriate team within the People Group for input or resolution
- Support People Team with improvements to People Hub content and processes based on data analysis and feedback from users
- Supporting new joiners through their onboarding into Arm
- Processing changes within Success Factors, our HRIS - such as lateral moves, leave of absence, terminations.
- Being a champion for the regional People Enablement team
- Ensuring employee files are well maintained
Required Skills and Experience:
- Great communication & social skills across international borders
- Customer service mind set
- Excellent attention to detail
- Proactivity, self-starter and learning agility
📌 People Hub Coordinator (Bengaluru)
🏢 ARM
📍 Bengaluru