Job Description of Executive in Front Office

Department : Front Office Position : Executive

Reporting To : Asst. Manager / Manager - F.O
Qualification : Master of Hospital Management

Timings : As intimated from time to time

Job Description of Executive in Front Office
- Complete information about available doctors
- Raising prompt error free, accurate and transparent bills promptly.
- In case the patient is visiting the hospital for the first time, the FOE shall collect registration and
- Consultation charges, issue an OP card with consultation receipt. Mode of payment can be
- through cash, credit/ debit card.
- If the patient is visiting the hospital within one week of first consultation, free follow up OP card
- should be issued to the patient.
- In case validity period of OP card is expired, FOE shall issue a paid card with the
- same OP no. After collecting registration fees.




- Before raising bills pertaining to Discount / Concession front office billing executive should carefully check the signatures of authorized persons.
- Procedure at Registration counter for corporate patient

If the patient indicates that he/she is a corporate patient then the front office PRE shall ask for referral letter and check the following:
- Identity card of the corporate employee
- Verify the name of the corporate employee and the validity period of the referral letter
- In case of dependents of employees, he/she shall check the eligibility and age limit
- Front office PRE collects the registration & consultation charges as per tariff structures of corporate on cash/credit basis and shall issue a consultation receipt cum OP card
- Any other task assigned by the superiors from time to time.

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages:
- Provident Fund

Work Location: In person

📌 Front Office Executive (Hyderabad)
🏢 Citi Neuro Centre Hospitals
📍 Hyderabad