06 Sep
|
CAPRICORN IDENTITY SERVICES PRIVATE
|
Nirman Vihar
06 Sep
CAPRICORN IDENTITY SERVICES PRIVATE
Nirman Vihar
We are looking for a Customer Support Executive to join our team at Capricorn Identity Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services.
Key Responsibilities:
- Handle customer calls in a professional and effective manner
- Address customer queries, concerns, and complaints with a problem-solving approach
- Document preparation
- Maintain accurate records of customer interactions and follow-ups
- Provide timely and relevant information to customers to resolve their issues
- Work collaboratively with other teams to escalate and resolve complex issues
- Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
Pay: ₹14,000.00 - ₹16,000.00 per month
Benefits:
- Health insurance
Work Location: In person
📌 Customer Support Executive (Nirman Vihar)
🏢 CAPRICORN IDENTITY SERVICES PRIVATE
📍 Nirman Vihar