About the Role:
Key Responsibilities:Perform advanced debugging and root cause analysis, utilizing logs, scripts, and database queries to identify and fix issues efficiently.- Troubleshoot and resolve data integrity, performance, and security issues across on-premise and cloud-based environments.Work closely with development, DevOps, and infrastructure teams to escalate and resolve complex technical problems.Manage high-priority incidents and problem resolution processes within defined SLAs, ensuring mínimal business impact.Automate repetitive operational tasks using scripts and database procedures to improve efficiency and reliability.Develop and maintain in-depth technical documentation, including troubleshooting steps, system workflows, and best practices.-
Assist in data validation, analytics, and reporting, supporting revenue optimization and business intelligence initiatives.-
Required Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field.10+ years of experience in Application Support,



with at least 2-4 years specializing in Revenue Management Systems.Must be willing to work in shifts, including night shifts, weekends, and public holidays, as per business needsExtensive expertise in Oracle PL/SQL development with at least 8 years of hands-on experience, including writing complex queries, stored procedures, functions, triggers, materialized views, and performance tuning.Deep understanding of advanced PL/SQL concepts, such as bulk collections, pipelined functions, agile SQL, query optimization techniques (e.g., indexing, partitioning, execution plans, hints), and handling large datasets efficiently.Strong experience in database performance tuning and troubleshooting, including identifying slow-running queries, optimizing execution plans, and resolving deadlocks, locks, and contention issues.Proficiency in Snowflake data warehouse solutions, including data modeling, schema design, query optimization, and stored proced

📌 Support Engineer (Chennai)
🏢 Proqubix
📍 Chennai