Manager-process Training (Gurugram)

Manager-process Training (Gurugram)

06 Sep
|
Alight
|
Gurugram

06 Sep

Alight

Gurugram

Job Title: Manager - DB & DC Training | Wealth Domain (Alight)

Role Overview

The Manager - Wealth Domain Training will lead the end-to-end capability strategy for Defined Benefit (DB) and Defined Contribution (DC) administration, driving scalable learning solutions that enhance service delivery, operational excellence, and client outcomes.

This role combines domain leadership, training governance, team management, and business partnership, with a strong focus on Training Needs Identification (TNI), continuous capability uplift, and measurable impact on KPIs.

Key Responsibilities

1. Training Strategy & Capability Leadership
- Define and execute a comprehensive learning strategy for DB & DC administration:
- Build role-based capability frameworks and certification pathways across operations
- Own Training Needs Identification (TNI) in partnership with operations, QA, and clients
- Drive continuous capability evolution aligned with business growth, regulatory changes, and client expectations

2. DB & DC Domain-Centric Content Development




- Develop and govern high-quality learning content across:
- Defined Benefit (pensions, actuarial basics, calculations, plan rules)
- Defined Contribution (401(k), contributions, withdrawals, compliance)
- Create modular, scalable learning assets (SOP-aligned, scenario-based, role-based)
- Build advanced learning solutions including simulations, case studies, and real-life scenarios
- Ensure content standardization and version control across geographies

3. Learning Delivery & Execution Excellence
- Lead large-scale learning delivery across global teams (ILT, VILT, e-learning):
- Drive recent hire bootcamps, cross-skilling programs, and Train-the-Trainer (TTT) initiatives:
- Establish consistent delivery standards, trainer certification, and quality audits:
- Enable just-in-time learning and knowledge reinforcement mechanisms

4. Business Partnership & TNI Governance
- Partner with operations, QA, client delivery, and transformation

📌 Manager-process Training (Gurugram)
🏢 Alight
📍 Gurugram

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: manager-process training (gurugram) / gurugram

Subscribe to this job alert:

Get the latest job offers by email for: manager-process training (gurugram) / gurugram