Company: GrowQ Private Limited

Location: Gandhinagar, Gujarat

Shift: US Shift

Position: Process Analyst

Experience Required: 2-3 Years

About the Role

Key Responsibilities
- Manage the overall loan pipeline and ensure all files are progressing according to established timelines.
- Review loan files for completeness and request updated or missing documentation from clients before submission.
- Submit complete loan packages to lenders for underwriting and approval.
- Monitor rates lock timelines and ensure loans are appropriately locked or floated based on requirements.
- Track appraisal, title, insurance, and other third-party services to ensure adherence to service-level agreements (SLAs).
- Hold processors accountable for meeting deadlines and maintaining file progress.
- Assist processors in resolving escalations, issues, and bottlenecks throughout the loan lifecycle.
- Provide regular status updates to clients and respond promptly to inquiries.
- Review underwriting conditions, identify potential issues, and proactively recommend solutions.




- Coordinate with Underwriters, Loan Officers, Processors, and other stakeholders to resolve file-related concerns.
- Maintain accurate records and ensure compliance with lender and company guidelines.
- Communicate directly with processors and external partners to facilitate efficient loan processing.

Required Skills & Qualifications
- Bachelor’s degree in business, Finance, Commerce, or a related field preferred.
- Prior experience in mortgage loan processing, loan coordination, or mortgage operations is preferred.
- Solid understanding of mortgage lending processes and loan documentation.
- Excellent analytical and problem-solving abilities.
- Strong verbal and written communication skills.
- Ability to manage multiple files simultaneously in a fast-paced environment.
- Proficiency in Microsoft Office Suite, especially Excel and Outlook.
- Strong organizational skills and attention to detail.
- Ability to work effect

📌 Process Analyst (Gandhinagar)
🏢 Growq
📍 Gandhinagar