Company Overview

Carat Years is a premium lab grown diamond jewellery brand based in Current Delhi, offering an elevated fine jewellery experience built on quality, craftsmanship, and personalisation.

Our Defence Colony flagship store serves as our primary retail and client consultation space in Delhi — a thoughtfully designed environment where customers explore our collections, engage with our jewellery specialists, and create personalised pieces tailored entirely to their vision. The store experience is central to who we are — warm, knowledgeable, and unhurried.

Carat Years is a growing brand with an active digital presence, and an expanding retail footprint. We are a close-knit, driven team that takes deep pride in the product we create and the experience we deliver — in store and beyond.

Role Description

The Senior Sales Associate is a trusted client advisor at Carat Years — equal parts product expert and relationship builder. This role is responsible for guiding customers through one of the most meaningful purchase decisions of their lives, from engagement rings to anniversary gifts,



with the care, knowledge, and elegance our brand promises.

Key Resposibilities

Client Advisory & Sales

◆ Welcome and engage clients, understand their occasion, preference, and budget through thoughtful conversation.

◆ Present lab-grown diamond jewellery with confidence — explaining 4Cs, IGI/GIA certification, metal options, and setting styles.

◆ Drive cross-selling and upselling naturally, enhancing the client's selection without pressure.

◆ Achieve individual monthly sales targets and contribute to showroom revenue goals.

Product Knowledge

◆ Maintain deep familiarity with the full Carat Years catalogue including current store stock; well versed to guide clients with customisation requirements.

◆ Stay updated on LGD market pricing, competitor positioning, and industry trends.

◆ Assist in training junior sales staff on product knowledge and selling techniques. Customer

R

📌 Senior Sales Associate (Defence Colony)
🏢 Carat Years Gemsjewels
📍 Defence Colony