Area(s) of responsibility:
The JD for ThingWorx support role
- Must have atleast 6+ years’ experience on ThingWorx platform.
- Must have experience in atleast 1-2 medium/large implementations on ThingWorx
- Have in-depth understanding and hands-on experience for Windchill/Thingworx platform
- Experience in providing support to solution in Thingworx by replicating reported issues and providing solution
- Troubleshoot errors - Support baseline configuration and understand the core issues.
- Checking Logs, If issues are reported on any ThingWorx environments
- Support Infrastructure related issues for all Thingworx environments.