Position

In a challenging and multicultural environment, we are looking for a senior Team Manager to join Referential IT Section in charge of the KYC & Counterparties Referential applications of Crédit Agricole CIB.
The team handles the development of transversal and international projects.
AT CA-CIB we have a robust system to ensure compliance with the regulations and requirements including Know Your Customer (KYC) and Customer Due Diligence (CDD).

Main responsibilities

Provide Team Leadership
- Manage the team’s recruitments, objectives setting, appraisal and performance review.
- Create an workplace oriented to trust, open communication, creative thinking, and cohesive team effort.
- Motivate and inspire team members by setting a good example (role model).
- Help develop team members;
help resolve dysfunctional behavior.
- Strive for team consensus and win-win situation.
- Ensure discussions and decisions lead toward conclusion.
- Maintain healthy group dynamics.
- Ensure that the team members are equipped and trained effectively to participate in the team.




- Encourage creativity, risk-taking, and constant improvement.
- Coach the team towards increased quality, performance, and innovation.
- Recognize team member accomplishments and outstanding performance.
- Manage the team’s recruitments, objectives setting, appraisal and performance review.

Focus the Team on Customer Requirements
- Build Roadmap for Short-term to Long-term.
- Coordinate with internal and external stakeholder as necessary.
- Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel.

Coordinate Team Logistics
- Ensure deliverables are prepared in line with the requirements.
- Help keep the team focused and on track.
- Work with other IT Managers and Head of Sections and Departments to obtain necessary resources to support the team's requirements.
- Establish meeting times, places, and agendas.

Communicate team status, task accomplishment, and direct

📌 Senior It Team Manager (India)
🏢 CREDIT AGRICOLE CIB SERVICES PRIVATE
📍 India