Tech Guide Advice Support (Gurugram)

Tech Guide Advice Support (Gurugram)

06 Sep
|
Ameriprise India
|
Gurugram

06 Sep

Ameriprise India

Gurugram

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing excellent work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Responsibilities:
- Serve as the primary point of contact for US‑based advisors for all Ameriprise technology,



tools, and platform‑related inquiries.
- Demonstrate exceptional verbal and written communication skills while supporting US advisors across time zones.
- Be comfortable and committed to making proactive connects in the assigned regions to drive results.
- Provide accurate, timely, and actionable resolutions to ensure advisor productivity and uninterrupted client engagement.
- Support advisors across the end‑to‑end lifecycle of advisor workflows (client onboarding, eMeeting implementation, meeting summarization, financial planning tools, CRM, etc.).
- Deliver rapid turnaround on requests with a strong sense of urgency, ensuring advisors are not delayed in meeting client commitments.
- Translate complex technical concepts into clear, advisor‑friendly guidance.
- Maintain a professional, empathetic, and service‑oriented approach in all interactions.
- Develop and maintain a strong working kn

📌 Tech Guide Advice Support (Gurugram)
🏢 Ameriprise India
📍 Gurugram

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