DESCRIPTION:
Amazon is seeking an experienced and dynamic leader to manage the Integrated Centralized Monitoring & Response System (iCMRS) — a pioneering innovation within Amazon's Security and Loss Prevention (SLP) organization. The iCMRS is a unified platform that integrates monitoring and response capabilities across all miles of Amazon's supply chain, including Last Mile (AMZL), Middle Mile (ATS), Fulfillment Centers (FC), and Grocery & Specialty Fulfillment (GSF). Operating from a centralized Control Center in Bangalore, the system leverages remote CCTV monitoring, data-driven investigation tools, and process audit frameworks to deliver loss prevention interventions, crisis and incident response, and operational process compliance across 190+ sites in India, Singapore, and Japan. As the iCMRS Manager, you will lead a team of 8 direct reports and oversee 90+ contractual specialists responsible for 24/7 monitoring operations, focused investigations, proactive process audits, and real-time incident response.



This is a high-impact role offering the chance to shape the future of centralized security operations at Amazon, drive innovation in loss prevention technology, and deliver results that directly protect Amazon's customers, associates, and assets.

Key job responsibilities
- You will be accountable for driving measurable financial impact by assisting field SLP investigations with tailor-fit CCTV analysis that results in package rescue-recovery actions, identification of bad actors, and supporting law enforcement referrals.
- The role demands a leader who can innovate and operate at scale, manage complex stakeholder relationships across Operations, Legal, Employee Relations, and PXT teams, and continuously innovate to expand the system's capabilities into new geographies and use cases.
- Provide guidance and support for Security and Loss Prevention teams; supply chain, logistics and transportation operations and coordination groups, other stakeholders with

📌 Sr. Slp Manager, Centralized Monitoring and Response System- Cmrs (Bengaluru)
🏢 ADCI - Karnataka
📍 Bengaluru