Role & responsibilities
1. Packing Operations & Dispatch Quality
- Plan and supervise daily packing operations to meet dispatch SLAs and order-accuracy targets
- Enforce product-specific packing standards across grow bags, seeds, fertilizers, planters, tools, and fragile items
- Drive zero-damage and zero-wrong-dispatch through structured quality checks at every stage
- Verify barcode scanning, SKU matching, and invoice accuracy before handover to dispatch

2. Team & Floor Management
- Lead, allocate, and supervise the daily workload of the packing team
- Manage attendance, shift rosters, and manpower planning aligned to daily order volume
- Train current joiners on packing SOPs, productivity standards, and quality checkpoints
- Maintain discipline, safety, and 5S housekeeping on the packing floor

3. Packing Material & Cost Control
- Monitor stock levels of cartons, tapes, fillers, bubble wrap, and protective material
- Raise timely indents to prevent dispatch stoppages
- Control wastage and drive cost-per-order efficiency on packing material consumption




- Coordinate repacking of RTO and return inventory with warehouse and CX teams

4. Coordination & Reporting
- Work closely with warehouse, inventory, and dispatch teams for smooth order flow
- Plan manpower and capacity for peak periods, sale events, and seasonal surges
- Track and report daily KPIs orders packed, packing accuracy, error rate, and pendency to the Operations Head
- 1 to 3 years of experience as Packing Supervisor, Warehouse Supervisor, or Shop-floor Supervisor, preferably in e-commerce, D2C, or FMCG operations
- Proven team-handling and manpower-planning experience (10+ headcount)
- Hands-on knowledge of packing SOPs, quality checks, and dispatch processes
- Attention to detail with a quality-first and cost-conscious mindset

Good-to-have
- Working knowledge of OMS / WMS or inventory tools (Unicommerce, Shopify, Amazon Seller Central, or similar)
- Exposure to Amazon FBA or Shopify dispatch workflows
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📌 Packaging Supervisor (Narsinghpur)
🏢 Healthunbox
📍 Narsinghpur