Bpo Non-voice Process (Undri)

Bpo Non-voice Process (Undri)

06 Sep
|
Kiranm Innovation Labs Private
|
Undri

06 Sep

Kiranm Innovation Labs Private

Undri

Key Responsibilities

Problem Solving: Identify customer needs, troubleshoot issues, and provide accurate solutions using our internal database.

Data Accuracy: Document all interactions clearly in the CRM system to ensure seamless follow-up.

Multitasking: Manage 2-3 simultaneous chat windows while maintaining a fast response time (TAT).

Quality Compliance: Follow standard operating procedures (SOPs) to ensure every response meets company quality and "Tone of Voice" standards.

Age criteria 18 to 29 years

Job Types: Full time, Part-time, Fresher

Pay: ₹10,164.50 - ₹33,725.59 per month

Work Location: In person

📌 Bpo Non-voice Process (Undri)
🏢 Kiranm Innovation Labs Private
📍 Undri

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