Customer Service Executive (Bengaluru)

Customer Service Executive (Bengaluru)

06 Sep
|
HSBC Global Services
|
Bengaluru

06 Sep

HSBC Global Services

Bengaluru

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting current direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Customer Service Executive - Cheques - Processing

Purpose of the role:
Global Billing System (“GBS”) is a Group billing platform which provides consolidated billing service. Global Billing Support (GBS) provide specialist services pertaining to charges and invoice related issues. The role is varied and encompasses many duties,



including the end to end management of Global Billing Systems (GBS) platform for Global Liquidity and Cash Management (GLCM) involving multiple countries. The operational task involves onboarding of new customers on GBS platform and delivering ongoing maintenance and support.

This role involves completion of the all tasks assigned by the line manager which includes clearing the mailbox, handle escalations ensuring processing of all the bills within the Cut offs.. A high level of awareness about compliance and money laundering is maintained at all time. Ensuring all end of day checks are duly completed. The job involves financial and reputation risk so all the referrals should be sorted out within SLA

In this role, you will:
- Implement Group Compliance Policy by containing compliance risk in conjunction with the relevant compliance department. The term ‘compliance’ embraces all relevant laws, rules and codes. To maintain HSBC internal an

📌 Customer Service Executive (Bengaluru)
🏢 HSBC Global Services
📍 Bengaluru

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