Job Summary

The Front Office Executive cum Admin will be the first point of contact at Pebbles Therapy Centre, responsible for managing front desk operations and ensuring smooth coordination of therapy appointments. The role requires solid organizational skills to efficiently schedule sessions, support therapists, and provide a seamless experience for children and parents.

Key Responsibilities1. Appointment Coordination (Primary Responsibility)
- Schedule, reschedule, and confirm therapy sessions efficiently for all therapists.
- Ensure optimal utilization of therapist time slots and minimize gaps or overlaps.
- Coordinate with therapists and parents for availability and changes in schedules.
- Maintain accurate daily appointment trackers and therapy schedules.
- Send reminders and follow-ups to parents regarding appointments.

2. Front Office Management
- Greet and assist parents and children visiting the centre in a warm and professional manner.
- Handle incoming calls, WhatsApp messages, and inquiries, and direct them appropriately.




- Provide basic information about therapy services and guide parents accordingly.

3. Patient Coordination & Records
- Register new patients and maintain intake forms, case histories, and records.
- Maintain and update therapy progress files and documentation.
- Ensure confidentiality and proper organization of all records.

4. Administrative Support
- Perform day-to-day administrative activities to support smooth centre operations.
- Maintain office supplies and coordinate procurement when required.
- Prepare basic reports, invoices, and maintain records using computer systems.
- Support billing, fee tracking, and follow-ups with parents when required.

5. Coordination with Therapists & Management
- Act as a coordination point between therapists, parents, and management.
- Assist therapists with scheduling, room allocation, and daily planning.
- Escalate any scheduling conflicts or concerns promptly.

Key Skills & Requirements
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📌 Front Office Executive Admin (Anna Nagar)
🏢 Pebbles Therapy Centre
📍 Anna Nagar