Position Purpose:
Key Responsibilities:
- Handle inbound and outbound calls professionally to explain the company’s products and services.
- Contact existing and potential customers using approved sales scripts and communication methods.
- Understand customer requirements and recommend suitable products or solutions.
- Obtain and maintain accurate customer information and records.
- Resolve customer queries and concerns related to products and services in a timely manner.
- Maintain proper records of sales calls, follow-ups, and order details.
- Process customer orders accurately and professionally.
- Regularly update and maintain the customer database and sales records.
- Coordinate with internal departments to ensure smooth order execution and customer satisfaction.
- Achieve assigned sales targets and contribute towards business growth initiatives.
Requirements:
- Minimum qualification: Graduate in any discipline.
- 3 to 4 years of experience in Tele Sales, Telemarketing, or a similar role in the Sales department.
- Professional certification in Sales or Marketing will be an added advantage.
- Excellent verbal and written communication skills.
- Strong interpersonal and negotiation skills.
- Good organizational and multitasking abilities.
- Ability to work under pressure and meet targets.
- Positive attitude, hardworking nature, and willingness to learn.
Key Skills:
- Strong communication and presentation skills.
- Ability to drive business growth through proactive sales initiatives.
- Customer relationship management skills.
- Ethical and skilled work approach.
- Strong follow-up and convincing abilities.
Employment Details:
, Permanent
- Experience Required: Minimum 3-4 Years
- Education: Any Graduate