06 Sep
|
Malpani Group
|
Sangamner
06 Sep
Malpani Group
Sangamner
Sales Associate (Sales Ex) Job Profile:
Location: Sangamner
Retail Store
Key Responsibilities:
Customer Assistance:
- Greet customers warmly and offer assistance in finding products.
- Provide information on promotions, new arrivals, and product features.
- Help customers make decisions on purchases based on their needs.
Sales and Upselling:
- Actively engage with customers to meet sales targets.
- Recommend additional products (upselling) or complementary items.
- Stay informed about the latest products and store promotions.
Product Knowledge:
- Develop a thorough understanding of the store’s products and services.
- Provide expert advice on product selection and usage.
- Stay updated on inventory, pricing, and any changes in stock.
Merchandising and Store Maintenance:
- Ensure store shelves and displays are stocked, organized, and visually appealing.
- Assist in setting up promotions, signage, and seasonal displays.
- Maintain cleanliness and orderliness in the store.
Customer Service:
- Handle customer inquiries, complaints, and returns in a professional manner.
- Ensure customer satisfaction and follow up on issues if necessary.
- Resolve customer conflicts or escalate to a manager when needed.
Teamwork:
- Collaborate with other sales associates and store managers to meet store goals.
- Participate in team meetings, training sessions, and store events.
Skills Required:
- Communication: Ability to communicate clearly and effectively with customers and team members.
- Sales Skills: Persuasive skills to close sales and upsell products.
- Customer Focused: A solid commitment to customer satisfaction.
- Time Management: Ability to handle multiple tasks at once while providing great customer service.
- Problem-Solving: Ability to handle complaints or issues in a professional manner.
- Cashier Job Profile:
Key Responsibilities:
Processing Transactions:
- Handle customer payments through cash, credit/debit cards, or mobile payment systems.
- Issue receipts, cha
📌 Customer Service Associate (Sangamner)
🏢 Malpani Group
📍 Sangamner