Key Responsibilities:
Client Management & Front Desk Operations
- Manage front desk operations with efficiency and professionalism, ensuring all visitors receive a warm and personalized experience.
- Coordinate with Advisors to schedule consultations and help them meet individual sales targets and earn incentives.
- Uphold and enforce all Brand Standards at the front desk and across the studio.
- Maintain a clean, organized, and professional front office area at all times.
- Supervise front office staff (if applicable), including assigning shifts and monitoring performance.

Business Development & Marketing Support
- Actively support lead generation, nurturing, and conversion by following up with inquiries and walk-ins.
- Collaborate with the sales team and Studio Manager to track leads and ensure timely follow-ups.
- Participate in local marketing activities, such as organizing in-clinic events, referral campaigns, and community outreach programs.
- Maintain a database of leads, prospects, and regular clients for ongoing business engagement.




- Collect and analyze client feedback to support service improvements and retention strategies.

Reporting & Operational Oversight
- Compile and report on daily/weekly front desk performance metrics, including footfall, lead conversion, and client satisfaction.
- Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and team members at the front desk.
- Create productive shift schedules and manage day-to-day workflow to ensure seamless operations.
- Ensure the front desk area complies with hygiene, safety, and operational protocols.
- Proven track record in lead generation, pre-sales, or front-line sales, with a focus on achieving targets.
- Excellent communication skills in English, Hindi, and one regional language (as per location).
- Strong interpersonal skills, telephone etiquette, and the ability to handle high-pressure customer interactions with ease.
- Prior experience in operations or front

📌 Front Desk Manager (Banjara Hills)
🏢 Advanced Hair Studio India
📍 Banjara Hills