Job Summary:
Key Responsibilities:
- Handle inbound and outbound customer calls professionally.
- Explain banking products and services such as loans, credit cards, accounts, insurance, and investment products.
- Generate leads and convert prospects into customers.
- Follow up with customers regarding documentation and process completion.
- Resolve customer queries and provide accurate information.
- Maintain customer records and update data in CRM/software.
- Achieve daily, weekly, and monthly calling targets.
- Maintain high levels of customer satisfaction and service quality.
- Ensure compliance with banking and company policies.
- Handle customer complaints and escalate issues when required.
- Prepare call reports and MIS updates.

Required Skills:
- Excellent verbal communication skills.
- Good convincing and negotiation abilities.




- Customer-oriented and target-driven approach.
- Basic knowledge of banking products and services.
- Good computer and data entry skills.
- Ability to work in a fast-paced environment.
- Solid interpersonal and follow-up skills.

Qualification:
- Graduate in any discipline.

Experience:
- 1-3 years of experience in Telecalling, Banking Sales, Customer Service, BPO, or BFSI sector.
- Freshers with good communication skills can also apply.

Preferred Industry Background:
- Banking
- BFSI
- NBFC
- Insurance
- BPO / Call Center

Salary:
Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:
- Provident Fund

Work Location: In person

📌 Banking Telecaller (Nashik)
🏢 Sagar Fabrics
📍 Nashik