Key Responsibilities
- Resolve customer complaints in a timely and professional manner.
- Maintain records of customer interactions and transactions.
- Coordinate with technical/support teams for issue resolution.
- Follow up with clients to ensure satisfaction and closure of issues.
- Assist in onboarding current clients and providing basic training/support.
- Generate daily/weekly reports on customer issues and resolutions.
- Maintain strong client relationships for retention
Job Type: Permanent
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Service Representative (Okhla)
🏢 Namami Infotech India
📍 Okhla
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