06 Sep
|
The Indian Public School
|
Salem
06 Sep
The Indian Public School
Salem
First point of contact in school - have an important role to play.
2.1) Gesture:
- Receive parents with a smile and greeting - Happy day.
- How can I help you?
- Voice to be low, polite and confident at all times when talking to parents with regards to:
- Policy
- Query
- Attend calls with greetings over the phone and introduce yourself as so and so and make note of the calls maintained in the register.
- Direct the calls received to the concerned person and resolve the query.
2.2) Visitor Management:
- Receive Visitors and make them feel comfortable.
- Enter the details of the visitor/parent in the visitor management register and the person requested to meet by them. Check the visitor slip.
- Fix appointment for visitors/ parents and request them to wait for the concerned person to meet them.
- Check if the concerned person has signed in the slip before the visitor leaves the campus.
- The visitor/ parent may be with Academics/HR/Accounts/Admin.
2.3) Payment Collection:
- Event collection - Annual day, Sports, etc
- Fee collection - Exam / CGPS / Installment /competitive / CA
- Field Trip collection - Domestic/International
- Fine - Damage to property
- Others - Hostel/School lunch request for a period of time.(eg - say 10 days /a month).
- PRF amount
All the above to handed to Accounts department after validation by ADM.
- ID / Lunch / Extra uniforms/Library due. - Handed to stores.
2.4) Courier Management:
- Receive couriers and enter in the outward note and inform the concerned person to collect it.
- Couriers to be sent from school - to co -ordinate with purchase.
2.5) Student data management:
- Phone number, E-mail id, Intercom number of all staffs (respected campus) to be maintained at the ADM desk.
- Follow up on or generate EMIS number for new admissions from the respected schools.
- Maintaining & filing student database in the file and i-campus. Update needs to be done properly
- Follow up of TC of recent admission and file them.
- Follow up on update(c
📌 Front Office Executive (Salem)
🏢 The Indian Public School
📍 Salem