Job Summary:
Key Responsibilities:
- Manage and maintain CRM (Salesforce / Zoho / any CRM tool)
- Handle lead management & lead conversion process:
- Coordinate with field sales team and backend team for smooth operations
- Ensure proper follow-ups with clients and internal teams
- Track sales pipeline and maintain accurate data in CRM
- Prepare MIS reports, daily/weekly performance reports:
- Monitor team performance and ensure target achievement
- Support sales team in closure of deals
- Maintain robust relationships with clients for retention and repeat business
Team Handling:
- Manage and coordinate with field sales executives & backend staff:
- Ensure regular communication and updates within the team
- Provide guidance and support to team members