Customer Care Executive in the IT field focuses on helping users with technical issues, providing support, and ensuring customer satisfaction with software, hardware, or IT services.

Job Title: Customer Care Executive (IT Support)Key Responsibilities:
- Provide technical support for software, hardware, or network-related issues
- Troubleshoot problems and guide customers step-by-step to resolve them
- Escalate complex issues to higher-level technical teams
- Maintain records of customer interactions and solutions
- Ensure timely follow-ups and issue resolution
- Educate customers about product features and usage
- Deliver high levels of customer satisfaction

Required Skills:
- Solid communication and interpersonal skills
- Problem-solving and analytical thinking
- Familiarity with helpdesk tools.
- Ability to work under pressure and handle multiple queries

Qualifications:
- Bachelor’s degree in IT, Computer Science, or related field (preferred)
- Diploma or certification in IT support is a plus

Tools & Technologies Used:
- Remote desktop tools
- Basic computer knowledge

Pay: ₹9,743.97 - ₹14,000.00 per month

Benefits:
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Vadodara)
🏢 RichMinds Digital
📍 Vadodara