06 Sep
|
Green Investments
|
Indore
06 Sep
Green Investments
Indore
Job Title: Customer Support Executive
Location: Indore
Work Mode: Work from Office
Shift: night shift
Employment Type: Full-Time
Work Schedule: Rotational shifts and rotational offs
Salary upto 28,000
A minimum of 6 months' experience is required.
Working days - 5 day's
process
- Non voice process
Job Responsibilities
Provide accurate and detailed information about company products, services, and policies.
Assist customers with issue resolution and escalate technical or complex concerns to the relevant department when required.
Maintain a high level of professionalism, empathy, and customer satisfaction during all interactions.
Document customer interactions and follow up to ensure timely resolution.
Work collaboratively with internal teams to continuously improve customer service processes and standards.
Job Requirements
- Good to excellent communication skills in English (verbal and written).
- minimum of 6 months of experience is required.
- Ability to multitask and work efficiently in a fast-paced workplace.
- Strong problem-solving skills with a customer-focused approach.
- Basic proficiency in computers and familiarity with customer service tools/software.
Educational Qualification
- Minimum qualification: High school diploma or equivalent.
Green Investments is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace.
Job Types: Full-time, Permanent
Pay: Up to ₹28,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
- Higher Secondary(12th Pass) (required)
Language:
- English (required)
Work Location: In person
📌 Cse (Customer Support Executive) (Indore)
🏢 Green Investments
📍 Indore