Job Title: Customer Care Executive - After Sales Service

Location: Mohali
Experience: 1-3 Years (preferred)

Notice Period: Immediate Joiners to 20 Days
Salary: As per experience and company norms

Job Summary:
Key Responsibilities:
- Handle customer queries and concerns related to after-sales service
- Conduct feedback calls to ensure customer satisfaction
- Maintain accurate records of customer interactions and service requests
- Coordinate with internal teams for timely issue resolution
- Ensure proper documentation and follow-up on pending cases

Required Skills:
- Excellent verbal and written communication skills in English and Hindi:
- Strong interpersonal and problem-solving abilities
- Good typing speed and proficiency in MS Excel:
- Ability to handle customers calmly and professionally
- Detail-oriented with valuable organizational skills

Qualification:
- Any Graduate

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹20,000.00 per month

Benefits:
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

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