Key Responsibilities
- Make outbound calls to prospective customers from provided data
- Handle inbound calls and respond to customer inquiries
- Explain products/services and generate interest among customers
- Follow up on leads and convert them into sales
- Maintain accurate records of calls, customer details, and outcomes
- Achieve daily/weekly/monthly call and sales targets
- Resolve customer queries and complaints professionally
- Coordinate with the sales team for lead closure when required
Required Skills:
- Excellent communication skills in Hindi and/or English
- Robust convincing and negotiation skills
- Good listening ability and patience
- Basic computer knowledge (MS Excel, CRM tools is a plus)
- Ability to work under pressure and meet targets
Eligibility Criteria
- Minimum qualification: 10th / 12th pass / Graduate
- Freshers are welcome; prior experience in telecalling or sales is an advantage
- Age: 18+
Salary & Benefits
- Fixed salary + performance-based incentives
- Training and career growth opportunities
- Friendly work environment
- Flexible shifts (if applicable)