Key Responsibilities:
Resolve customer complaints efficiently and provide appropriate solutions

Maintain detailed records of customer interactions and transactions

Follow up with customers to ensure issue resolution and satisfaction

Coordinate with internal teams (sales, delivery, operations) to resolve customer concerns

Provide product and service information to customers

Maintain a positive, empathetic, and qualified attitude toward customers at all times

Requirements:
Bachelor’s degree in any field (preferred)

0-2 years of experience in customer service or support role

Excellent communication skills (Hindi & basic English required)

Strong problem-solving abilities

Ability to handle pressure and manage multiple tasks

Basic computer knowledge (MS Office, CRM tools preferred)

Preferred Skills:
Good listening skills and patience

Ability to work in a team environment

Quick learning and adaptability

Pay: ₹12,679.15 - ₹31,399.95 per month

Benefits:
- Commuter assistance

Education:
- Higher Secondary(12th Pass) (preferred)

Experience:
- Customer support: 1 year (required)

Work Location: In person

📌 Customer Support Executive (Gurugram)
🏢 Kaanta Foods Private
📍 Gurugram