Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Admin End Point will be responsible for Desktop architecture as well as providing services across the life cycle of associate devices (laptops, desktops, mobile devices) including, but not limited to, software upgrades, Incident and Task resolution as well as project related work.

WHAT YOU WILL DO:- Research, identify, recommend and participate in the evaluation of support tools,



innovative new technologies and process improvements- Responsible for organizational wide system upgrades and deployments- Responsible for creating software packages to meet organizational, department, and business needs- Partner with, and advise, internal customers on best practices, solutions, gather business requirements, determine impacts, timelines, and installations- Implement solutions that are compliant and stay within budget guidelines-
- Troubleshoot and resolve complex Incidents opened by end users via Service Desk tickets- Identify and participate in the evaluation of support tools, recent technology and process improvements- Provide outstanding customer service, including off-hour support as needed- Leader in strategic projects- Provide mentor, training, and coaching for other team members- Act as technical resource for other team members
- WHAT YOU WILL BRING:
- BS or BA degree in computer science or related field preferred; equiva

📌 Admin End Point (Bengaluru)
🏢 Empower
📍 Bengaluru