Who are we?

Powered by the intelligence from our industry-leading AppSec security research team, and our AI-driven technology and services, our platform is designed to enable CISOs, AppSec and development leaders to prioritize their teams’ focus on what impacts their business.

What are we looking for?

We are seeking a talented and highly customer focused member to join the Checkmarx CSM team.

Our Customer Success Managers (CSM) are critical to our relationships with our customers. They are responsible for ensuring customers successfully onboard, adopt and realize the value from Checkmarx solutions. CSMs are highly motivated and skilled customer relationship builders who drive adoption of our solutions, generate referrals, drive customer loyalty, and secure long-term relationships. This is all achieved by knowing the customer, designing plans to deliver maximum value, and to be consultative in the journey to becoming a trusted advisor.

How will you make an impact?

In this role, you will be managing existing and current customers, focused on improving customer retention,



increasing adoption of Checkmarx within the customer base, identify expansion opportunities and identifying and escalating customer issues that require remediation.
- Know the customer: Customer business, Executive alignment and AppSec/Dev team, Desired outcomes, maturity assessment and aspirations, challenges.
- Lead and coordinate the deployment and adoption of Checkmarx products.
- Know the Checkmarx solution, the AppSec market, and competition
- Conduct regular touchpoint sessions to validate that we Know the Customer, review KPIs (Key Performance Indicators), and drive customer awareness of product features and Checkmarx services.
- Harness all necessary resources to maximize the adoption and realized value of their purchased solutions, identify risk and mitigate in a timely manner.
- Maintain accurate view of health of assigned customers using existing tools and procedures in place.
- Work clo

📌 Csm (Pune)
🏢 Checkmarx
📍 Pune