Company Overview:
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive workplace that supports employees and empowers them to reach their full potential.

Job Overview:
- Provide technical audio-visual, video conferencing, and live-streaming support for events
- Participate in regular weekly meetings to discuss upcoming events and their requirements
- Follow all client-required policies, standards,



or safety guidelines
- Communicate any foreseeable problems to the Event Service Operations Program Manager at the earliest opportunity
- Diagnose infrastructure problems impacting one or many internal platform activities
- Conduct training on equipment and spaces for users and support personnel Intake customer service requests and manage them to completion
- Utilize client-provided tools and systems to complete team tasks
- Consult with cross-functional teams and internal users regarding the exact audio-visual requirements for events
- Oversee planning and execution of events from large events to small user groups
- Carry out pre-event checks, ensuring all show elements are working correctly
- Use chat, voice, and video communication systems to coordinate event logistics

Skills
- HS Diploma or GED 2+ years of relevant working experience in AV/VC event coordination
- Bachelor's degree from an

📌 Av/vc Remote Support Technician (Gurugram)
🏢 Milestone Technologies
📍 Gurugram