Designation: Patient Care Coordinator (Inbound Calling)

Qualification: Any

Department: Marketing and Clinical Programs

Work Experience: 1-6

Total Opening: 1

Location: Pitampura, New Delhi

Job Description:
Role:
- Patient Care Coordinator
Department - Marketing and Clinical Programs

What You’ll Do: -- Management and resolve patient complaints and queries related to Doctors, Hospital & services we are providing being raised via call, E-mail & through official Website as well any other digital source.
- Assist patient by informing the procedure to be followed to proceed further.
- Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
- To give priority to emergency call and to co-ordinate with the concern person / respective department for the same.




- Review and follow-up on patient accounts in a timely manner.
- Enter and update correct patient data into the computer data bases.
- To be involved in quality Assurance / Quality control activities.
- To perform all the jobs as may be assigned.
- Participation in Continuous Quality Improvement.
- Comply with company policy and procedures and pertinent laws or regulations.

What We Are Looking for: Any Graduate

What We Offer:
- Market-competitive salary and perks package
- Opportunities for professional development and career growth
- A collaborative and inclusive work environment

📌 Patient Care Coordinator (Pitam Pura)
🏢 RG STONE UROLOGY & LAPAROSCOPY HOSPITAL
📍 Pitam Pura